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Medical Receptionist

Automate appointments, detect emergencies, manage waitlists, and send reminders 24/7 with HIPAA-compliant AI that understands healthcare practice workflows

95% Automation Rate
<2s Response Time
100% Emergency Detection
24/7 Automated Reminders

What Our AI Can Do

Smart Scheduling

Schedule, reschedule, and cancel appointments with real-time Google Calendar integration and intelligent conflict detection.

Intelligent Triage

AI-powered emergency detection identifies urgent dental cases and automatically escalates to staff via Slack with home care instructions.

Automated Reminders

Send 24-hour and 2-hour appointment reminders automatically via email, reducing no-shows by up to 40%.

Waitlist Management

Automatically notify patients when cancellation slots open up, maximizing schedule utilization and patient satisfaction.

Provider Matching

Match patients to specific healthcare providers based on specialty, availability, and patient preferences.

HIPAA Compliant

Full encryption, audit logging, and consent management ensure patient data is always protected and compliant.

See It In Action

Real Conversation Example

Patient

"I need to reschedule my cleaning appointment for next Tuesday at 2pm"

AI Receptionist

"I found your cleaning appointment on Tuesday at 2pm. I can reschedule you to Wednesday at 3pm or Thursday at 10am. Which works better for you?"

Patient

"Wednesday at 3pm works great"

AI Receptionist

"Perfect! I've rescheduled your cleaning appointment to Wednesday, October 17th at 3:00 PM. You'll receive a confirmation email shortly. Is there anything else I can help you with?"

Emergency Triage

Intelligent Emergency Detection

Patient

"I have terrible tooth pain and my face is swelling"

AI Receptionist

"I'm detecting this may be a medical emergency. I'm immediately notifying our staff via Slack. In the meantime, you can take over-the-counter pain medication and apply a cold compress to the outside of your cheek. Our healthcare provider will call you within 15 minutes to provide further guidance."

Emergency alert sent to staff via Slack

Waitlist Management

Automated Cancellation Notifications

Patient

"I'd like to get in sooner if possible"

AI Receptionist

"I've added you to our cancellation waitlist. If any appointments open up before your scheduled time, I'll automatically send you an email with available options. You'll typically hear from us within 24-48 hours if a slot becomes available."

Patient added to automated waitlist system

Enterprise-Grade Security & HIPAA Compliance

ENC

Data Encryption

All patient health information (PHI) is encrypted using AES-256-GCM encryption with unique initialization vectors for each data element.

  • End-to-end encryption for all PHI
  • Unique encryption keys per practice
  • Secure key management system
  • Data anonymization for AI processing
HIPAA Compliant
AUD

Comprehensive Auditing

Every access to patient data is logged and monitored with detailed audit trails for complete compliance and security oversight.

  • Real-time access monitoring
  • Detailed audit logs for all PHI access
  • Security event detection and alerting
  • Automated compliance reporting
Audit Ready
CON

Patient Consent Management

Advanced consent tracking system that manages patient permissions for data storage, AI processing, and communication preferences.

  • Versioned consent tracking
  • Multiple consent types supported
  • Easy consent withdrawal process
  • HIPAA-compliant consent text
Consent Compliant
RET

Data Retention & Privacy

Automated data retention policies ensure compliance with HIPAA requirements while protecting patient privacy rights.

  • 7-year conversation retention
  • 10-year patient record retention
  • Automated data archival
  • Right to be forgotten support
Privacy Protected
AUTH

Secure Authentication

Multi-layered security with API key authentication, rate limiting, and comprehensive access controls for all system interactions.

  • API key authentication required
  • Rate limiting protection
  • Role-based access controls
  • Secure session management
Access Controlled
BAA

Business Associate Agreements

Ready for BAA execution with all service providers including Google Cloud, Railway, and Anthropic for complete legal compliance.

  • BAA-ready infrastructure
  • Vendor compliance verification
  • Legal documentation support
  • Risk assessment completed
BAA Ready

Demo Access

Enter the password to access the demo experiences

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Try It Yourself

Experience our AI dental receptionist with a live interactive demo

Patient Information

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